How many devices can be used at once?

If you purchased a 5 connection subscription you can watch up to 5 streams (TV, Phone, Laptop, Computer etc) on one (1) network at a time

 

Example:  John lives in Europe. John has 3 TVs and 2 cell phones in his family home.  John can use all of these 5 devices at the same time on the same wifi in his home ✅ 

-John can NOT ✖️use his cellphone to watch a stream at work while his kids are at home watching at the same time on the family TV.

-If John turns off his tv (streams) at his home he can ✅ then use his phone at work or on the go.

 

 

 

In USA, Mexico & Canada only, you can watch up to 5 streams on two (2) different networks at a time.

 

Example for USA, Canada and Mexico only.  

 

John lives in USA.  John has 2 tv's, 1 laptop, and 2 cellphones within his family.  

John can ✅ use all of these 5 devices at the same time at home or have 4 tvs watching streams at home while his wife is at work or on the go on her cellphone (2 networks)

 

Example (4 tvs are streaming on the home wifi network and John's wife is watching a stream on her cell phone on the mobile data from work).  

This IS allowed in USA, Canada and Mexico only.  

 

 

Notes:

*There is no geographical ip lock.

*If you need more than the 5 devices you will need to purchase additional accounts using a different email.   

*You can install the apps on as many devices as you want, that doesn't count as "watching", only "watching a stream" counts as 1 stream.

*Switching channels too quickly can cause the system to think you are using more devices than allowed and you will receive a message "device limit reached".  To avoid this simply change channels a little slower and the system will reset itself automatically in a short amount of time.

*multi-view apps such as tivimate where multiple channels are watched count as separate streams 

4 channels in multiview = 4 streams etc 

  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

What devices can I watch on?

You can watch NORSTAR IPTV on a vast number of devices, including Smart TV, Fire stick, Apple TV,...

Commonly Asked Questions

VPN's are a blessing and a curse. Meaning they can cause some buffering problems and also fix...

Can't Watch Startup Show Using My iPhone

Hello, If you can watch the Startup Show app on your wifi but can't watch over your cell plan it...

Buffering, Freezing, Timing out

When you have an issue like your channels timing out, freezing or buffering **always** do a speed...